Expert Application Solutions Specialist

2 days ago

Bengaluru, Karnataka, India beBeeConsultant Full time ₹ 18,00,000 - ₹ 21,60,000

Job Title: Senior Application Consultant

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Job Description:

This role will provide primary customer contact relative to service delivery needs and management. The consultant will understand customer business objectives and manage service delivery expectations.

Key responsibilities include facilitating and coordinating customer and internal stakeholder communication, serving as the Application Administrator and Subject Matter Expert for Anthology Reach and Raise products, configuring and integrating business solutions, and assisting business owners in translating concepts and requests to written requirements.

The consultant will also provide problem resolution for end users, including research on various data and reporting issues, collaborate with stakeholders to gain input on potential solutions, recommend system configurations and propose business solutions where appropriate, develop and implement plans to test processes during system/process development, and communicate the status of releases and ongoing activities to relevant stakeholders.

  • Provide technical expertise to clients and stakeholders
  • Facilitate communication between client stakeholders and internal teams
  • Develop and implement business solutions using Anthology Reach and Raise products
  • Assist business owners in developing project proposals and managing project timelines
  • Coordinate training and support activities for clients and stakeholders
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Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Engineering, Business Administration, Finance or other related field
  • 5-8 years of experience working with Microsoft Dynamics
  • Experience with MS SQL Server scripting or building SSIS packages
  • Power Platform experience (PowerApps, Power BI, Power Automate)
  • Strong communication and interpersonal skills
  • Executive/Senior Management communication experience
  • Demonstrating strong analytical and logical thinking skills
  • Ability to work independently and with cross-functional global teams
  • Ability to thrive in a fast-paced environment and have a positive attitude
  • Ability to manage and prioritize multiple tasks
  • Ability to learn and adapt quickly to working with new technologies
  • Excellent troubleshooting and problem-solving skills
  • Excellent written and oral communication skills
  • Proven effective listening skills required
  • Able to influence, negotiate, and build consensus
  • Fluency in written and spoken English
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Benefits:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and reward for outstanding performance
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Others:

  • Occasional travel may be required
  • Flexibility to work in a fast-paced environment
  • Opportunities to contribute to process improvement initiatives
  • Participate in training and development opportunities
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Technical Requirements:

  • Microsoft Dynamics 365 CRM and Power Platform experience
  • MS SQL Server scripting or building SSIS packages
  • Power Apps, Power BI, and Power Automate experience
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Preferred Skills and Qualifications:

  • Technical support or System administration experience
  • Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement or Sales and Power Platform based solutions
  • Experience working with Microsoft Dynamics 365 (CRM) and Power Platform
  • Experience with MS SSRS and Power BI
  • Microsoft Power Platform + Dynamics 365 Core certification
  • Higher Education industry experience
  • Knowledge of MS Dynamics HigherEd Accelerator
  • Experience with HTML and JavaScript
","Senior Application Consultant",

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