Commercial Real Estate Operations Manager

2 days ago

Mysore, Karnataka, India beBeeLeadership Full time ₹ 19,38,240 - ₹ 24,42,800

Job Title: Experienced Team Leader

Job Description

We are seeking an experienced and proactive Team Leader to oversee a team of analysts supporting Commercial Real Estate (CRE) Lending operations. This role will manage day-to-day delivery, ensure compliance with regulatory standards, and managing stakeholders.

Key Responsibilities
  • Lead and mentor analysts processing CRE loan applications, credit documentation, and portfolio management.
  • Ensure delivery in line with SLAs/KPIs with a 98%+ right-first-time documentation accuracy.
  • Track, review, and report team performance; conduct regular feedback and coaching.
Operational Excellence
  • Enforce adherence to lending policy, standards, and lending criteria.
  • Review and approve credit papers/documentation prior to submission.
  • Support the use of front-end systems to monitor loan applications through approval.
Stakeholder Engagement
  • Act as the single point of contact for client stakeholders.
  • Manage escalations, provide operational updates, and lead process alignment discussions.
  • Facilitate transparent, regular communication between teams.
Compliance & Risk
  • Oversee collaboration with KYC and Financial Crime teams for onboarding/fraud cases.
  • Ensure compliance with banking regulations and client-specific policies.
Process Improvement & Reporting
  • Identify and implement initiatives to enhance efficiency and quality.
  • Prepare and present performance reports, dashboards, and insights for senior leadership.
Training & Development
  • Conduct training on CRE lending practices, compliance, and systems.
  • Drive a culture of continuous improvement and professional growth.

Candidate Profile

Education & Experience
  • Bachelor's or Master's degree in Finance, Economics, Business, or related field.
  • Minimum 5 years of experience in commercial lending, credit analysis, or financial services.
  • Proven experience in leading teams and working with international clients.
Skills & Competencies
  • Strong leadership and team management capabilities.
  • Excellent knowledge of CRE lending, credit documentation, and compliance.
  • Effective communicator with strong stakeholder management skills.
  • High attention to detail, analytical mindset, and problem-solving ability.
  • Proficient in banking systems, reporting, and MS Office tools.

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