Manager of Cluster Operations

1 day ago

Mysore, Karnataka, India beBeeOperations Full time ₹ 1,20,00,000 - ₹ 1,60,00,000
Cluster Management Role">

We are inviting applications for a Cluster Manager – Training & Operations.

Required Skills and Qualifications
  • Graduate or postgraduate degree in any discipline.
  • Experience in skill development and CSR projects.
  • Good experience in operations, team management, and mobilization.
  • Seven years of experience in the skilling sector with a focus on mobilization and placements.
Key Responsibilities
  • Ensure seamless operation of multiple centers within the designated cluster.
  • Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements.
  • Implement programs, oversee center-level activities within the cluster, manage resources, and foster a collaborative environment.
  • Ensure consistent implementation of organizational policies and procedures.
Program Management & Coordination
  • Oversee coordination and execution of programs across the cluster.
  • Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals.
  • Enable implementation of execution plans to adhere to project mandates and timelines.
  • Ensure compliance with process metrics and quality standards while continuously seeking opportunities for program improvement.
Stakeholder Engagement and Collaboration
  • Liaison with internal stakeholders for operational requirements.
  • Cultivate and maintain strong relationships with community partners and external stakeholders to enhance the impact and reach of the cluster.
  • Collaborate with cross-functional internal teams for operational requirements.
  • Participate in formal meetings to share operational feedback with respective stakeholders.
People Development and Management
  • Train and mentor center managers and support staff within the cluster.
  • Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
  • Enable optimal productivity level of reporting teams.
  • Implement performance metrics to assess the effectiveness of center operations.
  • Establish and communicate attrition reduction and employee satisfaction plans to center managers.
Resource Allocation and Optimization
  • Manage budgetary resources effectively to maximize impact across all centers.
  • Monitor and optimize resource allocation, including staffing, supplies, and equipment.
  • Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.
Documentation, Compliance, and Quality Assurance
  • Prepare regular reports on program outcomes, financial performance, and other key metrics.
  • Maintain and review comprehensive documentation of program activities and impact for internal reviews and audits.
  • Ensure compliance with relevant laws, regulations, and organizational standards.
  • Implement quality assurance measures to uphold service excellence.
  • Use technology tools and generate a culture of technology adoption.

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