Renewal Specialist

20 hours ago


Bareilly, Uttar Pradesh, India beBeeRenewal Full time ₹ 90,00,000 - ₹ 1,20,00,000

As a key member of our team, you will play a pivotal role in powering the world's communication with secure and reliable networks.

Key Responsibilities:
  • You will execute all phases of subscription renewal lifecycle, including notifying customers of renewal, building quotes, and closing renewals opportunities for accounts.
  • Notify and assist customers with migrating to cloud-based ordering platforms at the time of renewal.
  • Find and execute upsells within your customer base to drive revenue growth.
  • Ensure invoice accuracy and work closely with Finance to ensure timely payment collection.
  • Analyze data and trends to identify areas for improvement and optimize business outcomes.
  • Embrace automation and AI-driven tools to streamline tasks and improve efficiency.
Requirements:
  • Excellent verbal and written communication skills.
  • Highly detail-oriented with strong organizational and time management skills.
  • Strong customer service and interpersonal skills.
  • Bachelor's Degree or equivalent experience.
  • Proficient in SaaS-based applications and cloud technology.
  • Experience working with CRM systems preferred.
  • Self-starter with high energy and a positive attitude.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).


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