Customer Service Specialist Role
13 hours ago
We are seeking a highly skilled and adaptable individual to fill the role of Customer Service Representative. The ideal candidate will possess excellent communication skills, both verbal and written, in multiple languages.
The selected candidate will be responsible for providing exceptional customer support through multilingual voice campaigns, handling calls independently, and executing tasks efficiently. Flexibility is key, with the willingness to work six days a week and flexible shift timings covering 24/7.
Key Responsibilities:
- Provide top-notch customer support through voice campaigns in multiple languages.
- Handle calls independently, utilizing strong analytical and communication skills.
- Execute tasks efficiently, adapting to project environment requirements.
- Collaborate effectively with colleagues to ensure seamless service delivery.
Required Skills and Qualifications:
- Bachelor's degree holder or freshers with good language competency.
- Minimum one year of experience in customer service domain, preferably with multilingual voice campaigns.
- Excellent verbal and written communication skills in English, Hindi, and Kannada.
- Basic knowledge in MS Excel.
Benefits:
A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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