Reliable Technical Specialist
2 weeks ago
Job Summary
Technical Expertise Required- Windows, macOS, and Linux operating systems.
- Google Workspace and Office 365 administration.
- Cloud platforms (AWS, GCP, Azure) and VPNs.
- Endpoint security and multi-factor authentication.
- Network protocols and connectivity.
Key Responsibilities:
IT Operations and Support- Provide remote assistance for employees' technical issues.
- Manage employee onboarding and offboarding processes.
- Develop and maintain IT support documentation.
- Manage user permissions and access controls.
- Monitor system security and compliance.
- Support the setup of VPN, endpoint security, and multi-factor authentication.
- Implement IT security best practices.
- Perform regular security audits.
- Respond to IT security incidents.
- Collaborate with engineering and operations teams.
- Bachelor's degree in Information Technology or related field.
- At least 3 years of experience in IT support or systems administration.
- Strong knowledge of networking fundamentals.
- Experience with cloud-based tools and technologies.
- Excellent communication, documentation, and troubleshooting skills.
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