Operations Manager

2 weeks ago


Pune, Maharashtra, India Genpact Full time

Company Overview


Genpact, a global professional services and solutions firm, is shaping the future with its 125,000+ people across 30+ countries. Driven by curiosity, entrepreneurial agility, and a desire to create lasting value, they serve leading enterprises, including the Fortune Global 500, with deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.



Job Description


We invite applications for the role of Operations Manager - Cash Allocation Specialist. As an expert in day-to-day operations, you will maintain SLA while solving queries related to cash application and coordinating with customers.



Responsibilities



  • Work closely with the Collection team, understand all aspects of cash allocation, and report to business on validated experience.
  • Collaborate between AR entities and keep track of aged receivables, including current ageing buckets.
  • Develop collections strategies based on ageing and allocate accounts to the team for follow-up.
  • Bring up issues to Business commercial/legal teams after agreement with process owners.
  • Provide weekly reporting to enable tracking and improvement in overall collections and decision-making.


Qualifications


To be successful in this role, you should have:



  • A graduate degree in Commerce (B. Com).
  • Meaningful experience in collection/cash allocation processes.
  • Strong English language skills (verbal and written).


Estimated Salary


The estimated annual salary for this role is approximately $85,000, commensurate with qualifications and location.



About Us


At Genpact, we prioritize our employees' growth and well-being. We offer a dynamic work environment, competitive compensation packages, and opportunities for professional development.


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