Operational Manager

2 weeks ago


Pune, Maharashtra, India BirlaSoft Full time

Key Responsibilities:

Oversee all aspects of finance & MIS reporting within the VBUs & HBUs.

Ensure full Revenue accruals, Avoid any Revenue Leakages, monitor contributions.

Drive creation and monitoring of Annual Operating Plan and quarterly reporting.

Inputs on pricing and contract management.

MIS Dash Boards and data management for periodic SBU review on both financial and operational metrics.

Drive automation of reports within the SBU.

Resource Process Management in line with global guidelines.

Own Delivery pyramid and utilization; Drive productivity improvement via operational levers; ensure optimum span of control across projects in the VBU & HBU.

Create short term and long term work force plan for BU.

Own and implement processes for demand, supply management and fulfilment.

Develop a cross skilled resource pool by designing efficient job rotation and training policies.

Maintain resource bench and drive project fulfilment as per project team SLAs and in line with Global Ops excellence guidelines.

Provide on-demand visibility of resource availability and requirements.

Help different practices in sharing resources and ensuring transparent visibility across the two.

Enable cross-SBU resource sharing as required.

Monitor and safeguard against employee attrition.


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