Business Process Optimization and Performance Enhancement Manager

19 hours ago


Delhi, Delhi, India University of the People Full time
Join the University of the People as a Business Process Optimization and Performance Enhancement Manager

Vandey provides outsourced instructional services to institutions of higher education, seeking an experienced professional to serve in a full-time role as a Business Process Optimization and Performance Enhancement Manager at the University of the People.

Overview of the University

The University of the People is a non-profit, tuition-free, American, accredited, 100% online university. With over 137,000 students enrolled from more than 200 countries and territories, including 16,500 refugees, we believe that higher education is a basic human right.

Our university is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, and others. We have been covered by prominent media outlets such as the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more.

Our President's TED Talk and Nas Daily interview about the University have garnered 30 million views combined.

About the Role

We are seeking an experienced and results-driven Business Process Optimization and Performance Enhancement Manager to lead and manage the optimization of business processes across our organization.

This critical role will play a key part in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows.

The ideal candidate will possess strong leadership skills, analytical abilities, and a deep understanding of process improvement methodologies.

Key Responsibilities
  • Lead the development and implementation of business process optimization strategies to drive efficiency, reduce costs, and improve overall performance.
  • Collaborate with senior management to align process improvement initiatives with the organization's strategic goals.
  • Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
  • Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity.
  • Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met.
  • Coordinate with cross-functional teams to ensure the successful execution and integration of optimized processes.
Requirements
  • 6+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position.
  • Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM.
  • Proven experience in leading and managing process optimization projects and cross-functional teams.
  • Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
  • Proficiency in process mapping, data analysis, and project management software.
  • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Ability to work in a fast-paced environment and manage multiple processes simultaneously.

The estimated salary for this position is $120,000 per year, based on national averages and industry standards.



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