Java Production Support Specialist for High Availability Systems
6 days ago
At Optum, we are dedicated to delivering care and improving health outcomes through innovative technology solutions.
We are seeking a highly skilled Java Production Support Specialist to join our team. As a key member of our technical staff, you will play a critical role in ensuring the smooth and efficient operation of our Java applications in a production environment.
Primary Responsibilities:
- Ensure High Availability: Monitor and support production systems to guarantee high availability and performance.
- Troubleshoot and Resolve Issues: Troubleshoot and resolve issues related to Java applications, including performance bottlenecks, memory leaks, and system failures.
- Collaborate with Operations Teams: Collaborate with Operations teams to implement fixes and enhancements to production systems.
- Conduct Root Cause Analysis: Conduct root cause analysis for production incidents and implement preventive measures.
- Perform System Maintenance Tasks: Perform regular system maintenance tasks, such as monitoring logs, applying patches, and upgrading software.
- Monitor System Alerts and Notifications: Monitor and respond to system alerts and notifications, ensuring timely resolution of issues.
- Cross-Functional Collaboration: Work closely with cross-functional teams, including developers, testers, and infrastructure teams, to ensure smooth deployment and integration of new features and applications.
- Document Standard Operating Procedures: Document and maintain standard operating procedures and best practices for production support activities.
- Participate in On-Call Rotations: Participate in on-call rotations to provide 24/7 support for production systems.
Required Qualifications:
- Bachelor's Degree in Computer Science or Related Field: Bachelor's degree in computer science, engineering, or a related field.
- 4-7 Years of Experience in Java Development and Production Support: Minimum 4 to 7 years of experience in Java development and production support.
- Experience with Troubleshooting and Debugging Java Applications: Experience with troubleshooting and debugging Java applications in a production environment.
- Technical Skills: Experience with Splunk, Datadog, Dynatrace, ServiceNow, version control systems (Git, SVN), build tools (Maven, Gradle), SQL, relational databases (Oracle, MySQL), Linux/Unix operating systems, and shell scripting.
- Analytical and Problem-Solving Skills: Solid analytical and problem-solving skills, with the ability to quickly identify and resolve issues.
- Excellent Communication and Collaboration Skills: Proven excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Ability to Work Independently: Ability to work independently and prioritize tasks in a fast-paced, dynamic environment.
Our estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience. We believe everyone deserves the opportunity to live their healthiest life and are committed to mitigating our impact on the environment and enabling equitable care that addresses health disparities and improves health outcomes.
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