Technical Operations Expert for High Availability

21 hours ago


Hyderabad, Telangana, India Ameriprise Financial Full time

As a Technical Operations Expert for High Availability at Ameriprise Financial, you will play a vital role in ensuring the seamless operation of our applications in the production environment.

We are seeking an experienced professional with a strong technical background and excellent analytical skills to join our team. In this position, you will be responsible for troubleshooting and resolving technical issues, collaborating with cross-functional teams, and implementing solutions to improve application stability and resiliency.

Key Responsibilities:

  • Troubleshooting and incident management
  • Service restoration and recovery of applications
  • Leading production incident bridge calls for critical incidents
  • Collaborating with team members on troubleshooting efforts and log file analysis
  • Assessing and recommending solutions for permanent fixes to improve application stability and resiliency
  • Reviewing production-related changes upon risk assessments

About Our Company:

Ameriprise Financial is a leading financial services company that has been providing client-based financial solutions for 125 years. We are headquartered in Minneapolis and have a global presence. Our focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection.

Benefits:

This full-time position offers a competitive salary range of $80,000 - $120,000 per annum, depending on experience. Benefits include medical, dental, and vision insurance, 401(k) matching, and paid time off.

Required Qualifications:

  • Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
  • At least 2-7 years of experience in relevant disciplines, including production support and technical operations
  • Strong analytical, problem-solving, and debugging skills
  • Excellent communication and collaboration skills

Location: This position is based in India, with flexible working hours from 2:00 PM to 10:30 PM.



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