Atlassian Technical Specialist

7 days ago


Bengaluru, Karnataka, India beBeeAdmin Full time ₹ 7,50,000 - ₹ 10,00,000

Job Title: Atlassian Administrator

Location: Bengaluru

Mode: Hybrid

Key Responsibilities:

  • Work closely with Senior Technical Management, Product Owners and Project Managers to develop, design and implement technical requirements.
  • Deliver service enhancements without unnecessary investment in new products by working efficiently, providing better tools and leveraging existing product capabilities.
  • Improve alignment of Technology solutions with Operational areas to focus on practical delivery of solutions architecture.
  • Act as Subject Matter Expert for Atlassian Jira and Confluence and related Add-ons.
  • Provide ownership and regular updates of issues including supporting users with best practice advice until request has been resolved.
  • Evaluate, diagnose, research, analyze and provide solutions to simple and medium-complexity problems encountered.
  • Plan to assess new upcoming features on cloud and communicate to users wherever applicable.
  • Adhere to Security Policy surrounding platform standards and provides engineering solutions to that policy.
  • Ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Own and manage user access permissions per security guidelines.
  • Ensure effective communication across departments and geographically dispersed teams.

Experience & Qualifications:

  • Demonstrated expertise in analyzing, troubleshooting, implementing and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.
  • Ability to manage Jira Cloud and Confluence Cloud within a professional environment.
  • Awareness of Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation and troubleshooting.
  • Analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python and Groovy scripting for automating tasks to minimize manual workload.
  • Knowledge in creating reports on Jira Dashboards and EazyBI.
  • Implementation skills in managing Jira custom fields, workflow management and developing common templates.
  • Experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.


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