IT Application Leader

2 days ago


Gulbarga, Karnataka, India beBeeLeadership Full time ₹ 1,80,00,000 - ₹ 2,25,00,000
Job Title: Senior Manager, IT Applications

This is a senior leadership position responsible for the management of all academic, administrative, and enterprise IT applications at BITS Mumbai Campus.

Key Responsibilities:
  • Application Management & Operations:
    • Manage the lifecycle of enterprise applications (deployment, configuration, upgrades, integration, performance optimization).
    • Ensure high availability, reliability, and security of all academic and administrative applications.
    • Oversee issue resolution, incident management, and root cause analysis for application-related problems.
  • Stakeholder Engagement:
    • Partner with academic leaders and administrative heads to understand requirements and deliver effective IT solutions.
    • Act as the primary liaison with application vendors and service providers.
    • Lead user adoption initiatives, including training and support.
  • Strategic Planning & Governance:
    • Define and execute the application roadmap in alignment with institutional digital transformation goals.
    • Establish governance standards, documentation, and compliance with IT policies.
    • Recommend and implement innovative technology solutions to enhance teaching, learning, and operations.
  • Team Leadership & Vendor Management:
    • Lead and mentor the application support team at campus level.
    • Manage vendor relationships, negotiate contracts/SLAs, and ensure quality service delivery.
    • Promote a culture of service excellence, accountability, and continuous improvement.
  • Integration & Data Management:
    • Drive seamless integration of CRM, SIS, LMS, ERP, HRMS, and other systems.
    • Ensure data integrity, consistency, and accessibility across platforms.
    • Maintain compliance with data privacy, cybersecurity, and higher education regulatory requirements.

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