Global Procurement Training Specialist

3 weeks ago


Pune, Maharashtra, India Zycus Full time
Job DescriptionGlobal Client Training & Change Consultant / Trainer

Zycus is hiring for a Global Client Training & Change Consultant / Trainer as a change catalyst to be a part of its client learning center - Zycus University.

Key Responsibilities:
  • Train global clients virtually as and when required. Be available for international travel (if required).
  • Support continuous improvement programs for the team, execute and ensure completion.
  • Intervene to conduct Root Cause Analysis & implement Corrective and Preventive actions for any client dissatisfaction, process deviation, or delivery misses.
  • Stay continually certified on procurement industry practices and Zycus Product suite
  • Continually enhance your domain/industry/functional knowledge and delivery
  • Participate in daily scrums and one on ones to discuss status updates, action plans, and red flags
  • Be available and open to work in Flexible working hours including night shifts when required
  • Track and present your MBOs to Sr. Management, highlight trends and deviations along with Analysis and next steps.
Requirements:
  • Candidates with 6 to 12 years product training experience would be preferred.
  • Any industry background with product training delivery to 1 or more global customer exposure is a plus.
  • Excellent Communication is a must.
  • OCM experience for software/procurement deployments is a plus (not Incident Management)
  • Change Management certification is an added advantage
  • Excellent training delivery skills (TTT certified preferred)
  • High degree of self-motivation and strong orientation toward teamwork
  • Strong grasp of written and spoken English
  • Time Management & Effective Prioritization
  • Ability to understand how businesses work, have excellent analytical and solution driven approach.
  • Qualification: Any graduate / Post graduate can apply . Additional certifications in product training would be added advantage.

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore



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