Property Branch Operations Director

11 hours ago

Bikaner, Rajasthan, India beBeeLeadership Full time ₹ 70,00,000 - ₹ 1,00,00,000

As a General Manager (Branch Level) at our company, you will oversee the operations, strategy execution, and team management at the branch level.

Key Responsibilities
  • Develop and execute branch-level operational strategies in alignment with the company's vision and goals.
  • Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
  • Monitor branch performance metrics and implement improvements to achieve business objectives.
Team Management
  • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
  • Foster a culture of collaboration, accountability, and high performance.
  • Identify training needs and organize capacity-building initiatives to enhance team capabilities.
Guest Experience
  • Evaluate guest experiences by upholding our service standards and addressing feedback proactively.
  • Handle escalated guest concerns and resolve issues to maintain brand reputation.
Vendor and Stakeholder Management
  • Manage relationships with key vendors and service providers to ensure timely and cost-effective service delivery.
  • Coordinate with internal and external stakeholders to streamline operations and resolve bottlenecks.
Budget and Financial Management
  • Oversight property budgets, monitor expenditures, and ensure adherence to financial plans.
  • Identify cost-saving opportunities without compromising on quality or guest satisfaction.
Compliance and Standards
  • Ensure all branch operations comply with company policies, local regulations, and safety standards.
  • Conduct regular audits to maintain quality and operational consistency across properties.
Business Growth and Development
  • Identify opportunities for improving property performance and guest occupancy rates.
  • Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.

We offer a competitive salary package, Provident Fund (PF), Employee State Insurance (ESI), complimentary accommodation, and growth opportunities.

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