Upskilling Specialist

3 days ago

Coimbatore, Tamil Nadu, India beBeeAcademic Full time ₹ 5,00,000 - ₹ 9,99,999

Academic Advisor Role

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We are seeking a highly skilled Academic Advisor to join our team. As an Academic Advisor, you will be the first point of contact for prospective learners and their families guiding them through our upskilling offerings in domains like digital marketing, design, content strategy, and paid media.

  • Conduct personalized counselling sessions for prospective learners detailing available upskill courses certification paths eligibility curriculum benefits tools taught and expected career outcomes.
  • Address queries regarding course tools and software entry-level requirements and program pathways.

Key Responsibilities:

Lead Management & Conversion: Manage and nurture inbound leads via phone email messaging apps and in-person consultations. Use consultative student-first counselling paired with soft closing techniques to meet enrolment targets.

Enrolment Goal Fulfilment: Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling. Build trust-based relationships ensuring prospects have clarity and confidence throughout the admission journey.

CRM & Reporting: Accurately document all lead interactions updating CRM records lead status followup plans and outcome updates. Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.

Cross-functional Collaboration: Liaise with the marketing and program teams to align on messaging domain-specific course content and recruitment strategies.

Required Skills and Qualifications:

Bachelor's degree in any discipline from a recognized institution.

Exceptional verbal and written communication skills in English and Malayalam.

Empathetic persuasive and student-oriented counselling approach with strong interpersonal sensitivity.

Comfortable in a target-driven environment with an emphasis on process compliance and detail.

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