Senior Talent Development Manager

1 week ago

Pushkar, Rajasthan, India beBeeStrategic Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
Job Title

Dynamic People Leader Wanted

Job Description

We seek a strategic thinker who can balance short-term execution with long-term vision. The ideal candidate will have expertise in scaling dynamic operations, fostering customer-centricity, and driving employee growth and well-being.

The successful candidate will be responsible for managing a large, complex site/location. They will work closely with senior operations leaders to strategize business goals and execute key HR initiatives that impact the organization.

This role involves complete generalist activities, including HR initiatives, employee retention, and employee engagement.

Key Responsibilities:

  • Provide strategic thinking and direction to the team and implement Human Resource strategies effectively and efficiently.
  • Provide vision, leadership, planning, and guidance for the development, implementation, and management of an effective employee lifecycle.
  • Foster and maintain positive relationships with customers, serving as an interface between internal (Human Resources) and business operations leaders to ensure effective delivery of employee processes.
  • Drive the continuing development of the team and the integration of HR functions.
  • Work closely with the leadership team in the development and implementation of both short and long-term human resources strategies designed to drive business growth and overall employee engagement.
  • Partner closely with the senior leadership team to drive culture change for the location, aligning to cultural values.
  • Lead the creation of a culture of open and proactive communications so that every employee has the necessary information needed to perform to their maximum potential.
  • Implement employee engagement programs and surveys.
  • In collaboration with HR Centers of Excellence (CoE), manage employee compensation, benefits, and reward programs to ensure consistency.
  • Act as a mentor, coach, thought leader, and functional expert to senior management.
  • Implement consistent strategy for HR management and development and selection of policy/practices, performance management, and compensation, goal setting, diversity, and inclusion, and employee relations.
  • Manage and develop direct reporting staff.
Requirements

ITES/BPO industry experience is required.

At least 12 years of relevant HRBP experience in third-party business process services companies is preferred.

Experience leading teams in a fast-moving, customer-centric environment is essential.

Proven ability to identify and independently solve complex problems through systems implementation based on industry best practices is required.

Well-versed in HR generalist responsibilities, with an MBA or PG degree preferred.

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