
Technical Solutions Specialist
6 days ago
Job Description
We are seeking a skilled professional to join our support team. The ideal candidate will have excellent technical skills and strong customer service abilities.
- Detailed Job Requirements:
- Provide technical assistance and problem resolution for customers and partners worldwide.
Required Skills and Qualifications
Techincal Expertise:
- Mandatory hands-on experience in Networking, CentOs Linux, Windows OS.
- Mandatory hands-on experience in minimum of TWO to THREE from the below: Contact Center Technologies (including Automated Dialers & Telephony), Application Support , Telephony experience / SIP, XML scripting, Object Oriented Programming.
Secondary Skills:
- VXML, CCML, RDBMS, Microsoft LUIS/CLU, API's, SMS, demonstrated ability to learn complex software tools quickly.
- Strong customer service, problem solving, documentation and teamwork skills.
- Contributes to team effort by accomplishing related results as needed.
- Having good logical reasoning, analytical skills, thrive to learn and engage in additional responsibilities whenever needed .
- Strong customer communication skills (verbal and written), including passing an English proficiency test.
- Cloud technologies – AWS and/or Google knowledge will be an added advantage.
- Basic Knowledge of Salesforce Service Cloud (Salesforce Communities a PLUS).
Benefits
- Ability to work in a technical and fast-paced environment
- Ability to achieve KPIs on a regular basis
- Flexibility to work hours outside of normal shift, to meet customer needs
- Flexibility to work during weekends.
Others
We are an equal opportunity employer with a strong commitment to diversity.
-
Technical Solutions Specialist
1 week ago
Nagpur, Maharashtra, India beBeeSolutions Full time ₹ 10,00,000 - ₹ 15,00,000At a cutting-edge tech firm, we're transforming the industry with AI-driven innovation that streamlines recovery processes and boosts compliance.The Technical Support and Solutions Specialist will join our sales and customer success teams to provide expert guidance and support during product demos, assist new clients with setup, and resolve technical...
-
Technical Cybersecurity Solutions Specialist
1 week ago
Nagpur, Maharashtra, India beBeeCybersecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job OpportunityWe are seeking a highly skilled Technical Implementation Specialist to lead the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments. Our team works in...
-
Technical Data Specialist
1 week ago
Nagpur, Maharashtra, India beBeeData Full time ₹ 80,00,000 - ₹ 1,20,00,000Technical Data SpecialistWe seek a seasoned professional to fill the role of Technical Data Specialist. The ideal candidate will possess extensive knowledge in data storage solutions, including file-level and block-level storage.The primary responsibility of this position is to provide exceptional support for enterprise data storage systems, ensuring optimal...
-
Technical Support Specialist
1 week ago
Nagpur, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support SpecialistJob Summary:We are seeking experienced technical support specialists to join our team. The successful candidate will be responsible for providing expert technical assistance, resolving complex issues and collaborating with other teams to deliver exceptional customer service.Provide technical support to customers, resolving complex...
-
Technical Solutions Expert
1 week ago
Nagpur, Maharashtra, India beBeeComputerHardware Full time ₹ 29,99,999 - ₹ 39,99,999Job OverviewWe are seeking a highly skilled Field Service Specialist to install, troubleshoot, and perform planned maintenance on computer hardware products. As a Field Service Engineer, you will be responsible for ensuring the optimal performance of our equipment by resolving technical issues and providing exceptional customer service.Main...
-
Application Technology Solutions Specialist
6 days ago
Nagpur, Maharashtra, India beBeeTechnical Full time US$ 60,000 - US$ 1,20,000Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will be the key interface between clients and our Microsoft Teams Infrastructure system. Utilizing your deep product knowledge and exceptional communication skills, you will define client issues, design effective solutions, and ensure the seamless operation of systems.Key...
-
Technical Support Specialist
1 week ago
Nagpur, Maharashtra, India beBeeSpecialist Full time ₹ 25,00,000 - ₹ 50,00,000Our company is seeking a Technical Support Specialist.This role involves providing technical assistance to customers via phone, email, or chat.The primary focus of this job will be to resolve customer complaints in a timely and professional manner.Responsibilities include troubleshooting technical issues, collaborating with internal teams, and contributing...
-
Clinical Application Specialist
2 weeks ago
Nagpur, Maharashtra, India United Medical Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionUnited Medical Solutions, founded in 2008, serves as an authorized Channel Partner for MINDRAY Ultrasound Division, providing top-notch solutions and unmatched after-sales and service support for Ultrasound and Color Doppler Equipment. We have achieved significant growth with numerous installations year after year. Our commitment to...
-
Planning Solutions Specialist
1 week ago
Nagpur, Maharashtra, India beBeeSolution Full time ₹ 80,00,000 - ₹ 1,50,00,000Job Title: Planning Solutions SpecialistAre you passionate about creating strategic planning solutions? We are seeking an experienced Planning Solutions Specialist to join our team.This role involves designing, configuring, and delivering planning solutions across various modules using Oracle EPBCS. You will work closely with finance teams to align processes...
-
IT Infrastructure Solutions Specialist
1 week ago
Nagpur, Maharashtra, India beBeeObservability Full time US$ 15,00,000 - US$ 25,00,000Job TitleDevOps Observability SpecialistWe are seeking a skilled DevOps Observability Specialist to lead the design and implementation of enterprise-grade observability solutions.This is a hands-on technical leadership role with a strong focus on OpenTelemetry, Python development, automation, observability tools, and CI/CD pipelines.Key...