
Digital Workplace Leader
2 weeks ago
We are seeking an accomplished leader to spearhead the strategic direction, implementation, and ongoing optimization of digital workplace solutions across a global pharmaceutical enterprise.
Key Responsibilities- Develop and execute a global end-user services strategy aligned with business objectives and IT transformation initiatives to enhance workforce productivity and user satisfaction.
- Oversee the management and continuous improvement of desktop support, collaboration tools, mobile device services, and executive support.
- Create a long-term roadmap for modern workplace technologies, including endpoint automation, self-service portals, and AI-driven support solutions.
- Bachelor's degree in information technology or a related field; Master's degree or MBA is highly desirable.
- ITIL V4 Intermediate certification and Microsoft 365 Certified: Endpoint Administrator Associate certifications are essential.
- 15-20 years of progressive IT experience, with at least 8+ years in a leadership role managing end-user services in a large, complex organization.
This opportunity offers the chance to work on cutting-edge digital workplace solutions and make a significant impact on a global scale.
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