
Operations Coordinator
2 weeks ago
The Assistant Food and Beverage Manager will assist the Food and Beverage Director in overseeing assigned food and beverage operations. This role is responsible for maintaining high standards of quality, ensuring exceptional customer service, and meeting or exceeding financial goals.
This position requires a strong ability to create a positive property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service.
- Maintain open communication channels with staff and guests to ensure prompt resolution of concerns.
- Develop and implement effective coaching strategies to motivate and encourage staff to provide exceptional service.
Assist in creating a welcoming atmosphere that fosters guest satisfaction and loyalty.
Provide support to the Food and Beverage Director in implementing operational strategies that drive revenue growth.
Develop and maintain relationships with vendors and suppliers to secure favorable pricing and services.
Exceptional Customer Service:Deliver personalized service to all guests, addressing their needs and resolving any issues promptly.
Communicate effectively with staff to ensure seamless execution of guest requests and preferences.
Conduct regular meetings with staff to discuss performance, provide feedback, and set clear expectations.
Additional Responsibilities:Support the Food and Beverage Director in analyzing sales data to identify trends and opportunities for growth.
Develop and implement processes to improve operational efficiency and reduce costs.
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