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Restaurant Service Provider
3 weeks ago
Job Title: Restaurant Service Provider
Job Description:
We are seeking a friendly and professional restaurant service provider to join our team. The ideal candidate will provide excellent customer service, anticipate guest needs, and ensure a positive dining experience.
Key Responsibilities:
- Guest Service: Greet guests warmly and seat them promptly. Present menus, answer questions about menu items, and make recommendations when appropriate.
- Order Management: Take accurate food and drink orders using our point-of-sale system. Communicate any special requests or dietary restrictions to the kitchen staff clearly.
- Food and Beverage Service: Deliver orders from the kitchen and bar to the guests' tables accurately and efficiently. Ensure all food is presented correctly and a high standard of service is maintained.
- Table Maintenance: Check on guests regularly to ensure their needs are met. Clear tables of used dishes and glassware, and prepare the table for the next guests.
- Payment Processing: Process payments accurately and efficiently, handling cash, credit cards, and other forms of payment.
- Cleanliness and Hygiene: Maintain a clean and organized work area, including tables, chairs, and service stations. Adhere to all health and safety regulations.
- Team Collaboration: Work effectively with kitchen staff, hosts, and other team members to ensure smooth service and a great dining experience for all guests.
Qualifications:
- Proven experience as a waitress or in a similar role, preferably in a hotel or fine dining environment.
- Exceptional customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong knowledge of food and beverage menu items.
- Familiarity with POS systems.
- A professional and polished appearance.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Benefits:
- Food provided.
- Internet reimbursement.
Others:
Physical Requirements: Ability to stand and walk for extended periods, ability to lift and carry trays of food and beverages.