Customer Journey Manager

2 days ago


India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Transform your career by joining our team as a Customer Journey Manager. In this exciting role, you will lead the creation and execution of CRM journeys and automations to boost customer conversion and promotional communications for a specific line of business.

Key responsibilities include managing cross-functional and geographical stakeholder management to deliver on set campaign objectives, partnering closely with colleagues across the organization, developing and measuring key results at pace without sacrificing quality.

Requirements:
  • 3-4 years of relevant work experience in CRM campaigns in Ops function at high growth or technology companies.
  • Experience working on SFMC CRM platform is highly preferred.
  • An understanding and passion for recognizing emerging trends, creative excellence, and new technologies.

At our company, we provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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