Senior Workday Support Specialist

7 hours ago

Jodhpur, Rajasthan, India beBeeWorkday Full time AU$ 90,000 - AU$ 1,35,000

About our client

We are seeking an experienced Workday Support Consultant to provide functional and technical support for our client's Workday platform.

  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.

Key Responsibilities:

This role requires strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).

Familiarity with Workday security, reporting, and calculated fields is also required.

Requirements:

  • 3+ years' experience working with Workday in a support or consulting capacity.
  • Strong analytical and troubleshooting skills with a customer service mindset.
  • Excellent communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance (desirable).

Why this role?

This is a unique opportunity to join a dynamic team and contribute to the success of our client's Workday implementation.

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