Front Desk Professional

9 hours ago


Navi Mumbai, Maharashtra, India beBeeFrontDesk Full time ₹ 6,00,000 - ₹ 10,00,000
Executive Receptionist Role

We seek a detail-oriented and highly organized Executive Receptionist to provide exceptional front-desk services.

Key Responsibilities:
  • Act as the first point of contact for students, visitors, and guests, ensuring prompt and courteous service.
  • Manage inquiries, provide accurate information, and guide visitors accordingly.
  • Maintain visitor records, appointment schedules, and check-in/check-out logs in a timely and efficient manner.
  • Serve as a liaison between students and administration for hostel-related queries and concerns.
  • Address and resolve student complaints related to facilities and services.
  • Coordinate with student welfare/administration teams for effective resolution of issues.
  • Oversee bookings, check-in, and check-out processes for visiting faculty and institute guests.
  • E nsure rooms in Building B are well-prepared, clean, and meet hospitality standards.
  • Address any accommodation-related issues promptly and effectively.
  • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
  • Coordinate with housekeeping, maintenance, and security teams for seamless operations.
  • Report property-related issues and ensure timely resolution.
  • Manage documentation related to hostel occupancy, guest bookings, and complaint registers.
  • Assist in preparing periodic reports on student/guest satisfaction and property maintenance.
  • Support institute events by coordinating guest arrivals and accommodation.
  • Ensure compliance with institute policies and safety standards.
Requirements & Qualifications:
  • Graduate degree in Hospitality, Administration, or a related field.
  • 2-4 years of experience in front desk, guest relations, or facility management.
  • Experience in handling student accommodation/hostel management is an added advantage.

This role requires a graduate degree in Hospitality, Administration, or a related field, along with 2-4 years of experience in front desk, guest relations, or facility management. Prior experience in handling student accommodation/hostel management is desirable.



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