Senior Customer Service Associate

1 day ago


Kollam, Kerala, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 60,00,000
Job Description

We are seeking a skilled Customer Support Specialist to join our organization. This role involves providing exceptional customer service and support via phone, email, or chat.

The ideal candidate will have excellent verbal and written communication skills, with the ability to resolve complex issues in a professional and courteous manner.

Key Responsibilities:

  • Respond to customer inquiries in a timely and efficient manner
  • Provide solutions to customer complaints and concerns
  • Escalate complex issues to senior representatives when necessary
  • Maintain accurate records of customer interactions
Required Skills and Qualifications

The following qualifications are essential for this position:

  • 10+2 / Graduate with excellent verbal and written communication skills
  • Good computer knowledge and typing speed
  • Prior customer service experience preferred, but not required
Benefits

Our organization offers:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
Requirements

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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