
Healthcare Patient Care Liaison
1 day ago
We are seeking a dedicated Patient Care Coordinator to oversee patient care coordination at our clinics.
Responsibilities:- Greet and assist patients, ensuring a positive experience from registration through consultation and referral.
- Guide patients, especially for referrals requiring higher medical care, including coordination with facilities.
- Assist and direct patients during specialist clinic days, such as Cardiologist on Tuesdays, Ortho on Wednesdays, Nephrology on Thursdays, Neuro Urology Surgery on Fridays.
- Maintain comprehensive data on all patients, including referrals and any escalations.
- Monitor and address any patient concerns, ensuring smooth communication between patients, doctors, and departments.
- Ensure care continuum by following up on patient treatment and outcomes.
- Report and document patient and referral activities accurately for management review.
- Strong communication and interpersonal skills
- Ability to manage patient data using basic computer applications
- Previous experience in healthcare or patient interaction roles preferred
- Empathy, attention to detail, and problem-solving skills
- Ability to start immediately
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