Healthcare Patient Care Liaison

1 day ago


Nellore, Andhra Pradesh, India beBeePatientCare Full time ₹ 2,40,000 - ₹ 3,00,000

We are seeking a dedicated Patient Care Coordinator to oversee patient care coordination at our clinics.

Responsibilities:
  • Greet and assist patients, ensuring a positive experience from registration through consultation and referral.
  • Guide patients, especially for referrals requiring higher medical care, including coordination with facilities.
  • Assist and direct patients during specialist clinic days, such as Cardiologist on Tuesdays, Ortho on Wednesdays, Nephrology on Thursdays, Neuro Urology Surgery on Fridays.
  • Maintain comprehensive data on all patients, including referrals and any escalations.
  • Monitor and address any patient concerns, ensuring smooth communication between patients, doctors, and departments.
  • Ensure care continuum by following up on patient treatment and outcomes.
  • Report and document patient and referral activities accurately for management review.
Requirements:
  • Strong communication and interpersonal skills
  • Ability to manage patient data using basic computer applications
  • Previous experience in healthcare or patient interaction roles preferred
  • Empathy, attention to detail, and problem-solving skills
  • Ability to start immediately


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