Patient Relation Executive

4 weeks ago


Nellore, Andhra Pradesh, India ELANCE PHARMA Full time

We are seeking a dedicated Patient Relationship Officer to oversee patient care coordination at our super specialty clinics The role involves supporting patients managing data and ensuring seamless care across various departments and referral processes Responsibilities Greet and assist patients ensuring a positive experience from registration through consultation and referral Guide patients especially for referrals requiring higher medical care including coordination with facilities in Nellore WhatsApp-Image-2025-09-11-at-16 26 27 78c3b4be jpg Assist and direct patients during specialist clinic days e g Cardiologist on Tuesdays Ortho on Wednesdays Nephrology on Thursdays Neuro Urology Surgery on Fridays WhatsApp-Image-2025-09-11-at-16 26 27 78c3b4be jpg Maintain comprehensive data on all patients including referrals and any escalations Monitor and address any patient concerns ensuring smooth communication between patients doctors and departments Ensure care continuum by following up on patient treatment and outcomes WhatsApp-Image-2025-09-11-at-16 26 27 78c3b4be jpg Report and document patient and referral activities accurately for management review Requirements Strong communication and interpersonal skills Ability to manage patient data using basic computer applications Previous experience in healthcare or patient interaction roles preferred Empathy attention to detail and problem-solving skills Ability to join immediately Job Type Full-time Pay 20 000 00 - 25 000 00 per month Work Location In person



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