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Customer Relationship Executive

2 weeks ago

Nellore, Andhra Pradesh, India Minus clinic Full time ₹ 15,000 - ₹ 2,00,000 per year

Roles & Responsibilities:

 Build and maintain relationships with internal and external customers.

 Monitor registration and admission standards followed by the team and submit reports as required.

 Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.

 Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.

 Handling quality related documentation and implementation. Maintain criteria related to same & the related database.

 Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.

 Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.

 Updating new tie-ups as part of business relations.

Requirements:

 Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.

 Regular updates to be provided to the team members.

 Ensuring that the team is skilled, competent and motivated to perform its duties.

 Ensure adequate manpower at all counters.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Preferred Female candidates

Language:

  • Telugu (Required)

Work Location: In person