Chief Software Asset Management Expert
4 days ago
Software Asset Management Analyst Job Summary
">This role is responsible for the end-to-end lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination. Collaboration with IT, procurement, legal, and desktop support teams ensures software usage aligns with contractual, financial, and regulatory requirements.
Key Responsibilities:
">- ">
- Process software requests via BMC Helix/Digital Workplace Portal.">
- Validate license availability and assign licenses through vendor portals (e.g., Microsoft 365, Autodesk).">
- Initiate license harvesting or procurement when required.">
- Maintain accurate records of license assignments, usage, and compliance.">
Contract & Renewal Management:
">Track contract expirations using dashboards (Asana, Remedy).
">Coordinate with legal and procurement for contract reviews and renewals.
">Ensure Ariba contracts are active and published before PR/PO creation.
">Maintain documentation in Ariba and Remedy for audit readiness.
">Procurement & Purchase Order (PO) Process:
">Create and manage Purchase Requisitions (PRs) and POs in SAP.
">Collaborate with the Center of Excellence (COE) for PR processing.
">Ensure all approvals (gatekeeper, manager, cost center) are documented.
">Track PO status and update stakeholders accordingly.
">Vendor & Communication Management:
">Use shared mailboxes for all vendor interactions.
">Ensure all communications are tagged to relevant Remedy tickets.
">Coordinate with vendors for quotes, license keys, and order confirmations.
">Software Deployment & Packaging:
">Coordinate with desktop engineering and local IT for software packaging and deployment.
">Track deployment status and update Remedy tickets.
">Manage add-ons and plugin deployments via Intune and Microsoft Entra.
">Compliance & Audit:
">Conduct regular license usage reviews and reclaim unused licenses.
">Ensure all actions are documented for audit and compliance.
">Support internal and vendor audits by providing accurate license data.
">Dashboard & Reporting:
">Maintain and update SAM dashboards for renewals and compliance tracking.
">Export and format data from Remedy for dashboard imports.
">Use dashboards for team coordination and audit visibility.
">Required Skills & Qualifications:
">Bachelor's degree in IT, Business, or related field.
">3–6 years of experience in Software Asset Management or IT Procurement.
">Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center.
">Strong understanding of software licensing models and compliance.
">Experience with vendor portals and contract management systems.
">Excellent documentation, communication, and stakeholder management skills.
">Ability to work independently and collaboratively in a global team environment.
">Preferred Qualifications:
">ITIL Foundation or SAM certification (e.g., CSAM, ITAM).
">Experience with Intune, Microsoft Entra, and Azure Cost Management.
">Familiarity with audit processes and legal contract review.
">Responsibilities include managing software lifecycle, ensuring compliance, and maintaining accurate records.
">Strong collaboration and communication skills are essential for success in this role.
">The ideal candidate will have experience in software asset management, IT procurement, and contract management.
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