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3 days ago
Job Role: Customer Support Professional
Job Description:We are seeking a skilled and experienced Customer Support Professional to join our team. In this role, you will be responsible for providing exceptional customer service, handling customer queries, and resolving issues in a timely and efficient manner.
Required Skills and Qualifications:- GST Invoicing: 5-10 years of experience in GST invoicing and customer support
- Customer Service: Excellent communication and problem-solving skills
- Billing: Proficient in billing procedures and e-invoicing rules
- Sales Support: Ability to provide sales support when the sales team is absent
- Inventory Management: Knowledge of inventory management and dispatch schedules
- Reporting: Experience in preparing regular performance and inventory reports
- Opportunity to Work with a Dynamic Team: Collaborate with a team of experienced professionals in a fast-paced environment
- Professional Growth: Opportunity to develop new skills and advance your career
- Recognition and Rewards: Receive recognition and rewards for outstanding performance
In addition to the above responsibilities, the successful candidate will also be responsible for:
• Maintaining accurate records of sales, payment, and dispatch
• Coordinating with CHA for import/export clearance
• Liaising with warehouse staff for dispatch and delivery
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