Support Experience Specialist

1 day ago


Vadodara, Gujarat, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

Job Title: Client Support Associate

About the Role

We are seeking a highly skilled and customer-focused Client Support Associate to join our team. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve complex issues and improve customer satisfaction
  • Develop and maintain knowledge of company products and services to provide accurate information to customers
Requirements
  • High secondary or equivalent diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience
  • Strong computer skills, especially proficient in Microsoft Office and other Internet-based tools
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment and multitask
  • Professional demeanor and ability to think on feet
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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