
Senior Business Development Manager
11 hours ago
We are seeking a seasoned professional to fill the role of Senior Business Development Manager. As a key member of our team, you will be responsible for driving business growth through strategic planning and execution.
The ideal candidate will have a strong background in relationship management and Banca operations, with a proven track record of success in similar roles. You will be responsible for managing end-to-end issuance/fulfillment of new business, including WIP management, central initiatives to ease issuance through regular engagement with distribution/policy issuance/underwriting to ensure business continuity.
You will also lead data/reporting for bank and internal teams to drive fulfillment processes. Your focus will be on delivering results-driven solutions that meet or exceed targets.
Key Responsibilities:- Strengthen relationships with regular engagement with distribution heads
- Monitor and improve performance regularly
- Manage new business issuance by ensuring daily traction on WIP to meet month targets
- Drive WIP clearance through hub teams to clear field WIP on daily basis for issuance
- Hold regular governance calls with HUBs teams
- End-to-end WIP management
- IDentify opportunities for improvement and drive various process and operational excellence initiatives for ease of business and enhancing business quality measures for channel partner
- Delivery of reports and analysis on various Parameters of Business & processing to derive plan of action for improvement
- Enable and support distribution with various data sets, reports and dashboards
- Work closely with internal departments on reports automation agenda
- Create and prepare various presentations to be shared with senior management as and when required as per scheduled dates
- Maintain and update SOPs and 4 sheeter's
- Document and control changes in existing processes
- Ensure all Service request are processed as per defined SLAs
- Conduct benchmarking internally and externally to establish best in class delivery/quality standards
- Roll out new guidelines for distribution adherence
- Develop team members to perform effectively and efficiently
- Graduate / Post Graduate in Management
- Minimum 10+ years of experience
- 5 years in relationship management and Banca operations management
- Solid knowledge of Bancassurance or Banking Operations Model & specifically operations processes
- Excellent communication & analytical skills
- Strong data skills and solution centric approach
- Customer centric approach
- Process documentation and systems approach
- Computer skills in using databases and office management software including spreadsheets/presentation skills
- Team management and strong relationship skills
- Fulfilling career path with opportunities for growth and development
- A supportive and collaborative work environment
- Competitive compensation and benefits package
- Talent retention, >10% attrition for G2M2abv
- Accurate reconciliation of business data / reports
- User friendly customization of analytical report
- Number of Initiatives deployed to bring in process improvements
- Effective alignment across departments with minimal escalations
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