Revitalizing Business Growth: Expert Renewal Coordination

24 hours ago

Bellary, Karnataka, India beBeeAnalyst Full time ₹ 5,00,000 - ₹ 10,00,000

Renewal Specialist

This role demands exceptional operational excellence, meticulous record-keeping and task management, a deep understanding of writing and preparing supporting renewal documentation.

As a member of this rapidly growing team, you will have a direct impact on the organization's go-to-market strategy by supporting the CS organization in preparation of resources and documentation related to client renewals, including quote preparation and supporting documentation for ongoing conversations.

Key Responsibilities:

  • Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation, supplying teams with contract quotes and supporting documentation for ongoing client renewal conversations.
  • Utilize data within various internal and external tools to gather information needed to create documentation.
  • Work with employees to identify actions needed to support a successful renewal process.
  • Built strong working relationships across Sales, Product and Customer Success teams.

Experience:

  • 2+ years of experience executing and analyzing customer data to assist in a smooth renewal process for a high-growth company, with a track record of exceeding KPIs.
  • Strong analytical and problem-solving abilities.
  • Excellent project management skills and attention to detail.
  • Familiarity with CRM and renewal management software (e.g., Salesforce).
  • Familiarity generating quotes for various client segments.

Education:

  • Associate or Bachelor's degree preferred.

Knowledge & Skills:

  • Data-driven individual with a commitment to understanding the renewal lifecycle.
  • Ability to multitask, prioritize and scale.
  • Highly flexible and adaptable team player with strong interpersonal skills.

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