Customer Service Specialist

3 days ago


India beBeeSupport Full time ₹ 37,50,000 - ₹ 75,00,000
Technical Support Agent

Job Overview

We are seeking a skilled Technical Support Agent to join our team. In this role, you will be responsible for providing exceptional technical support to customers via chat or email during regular working hours.

As a Technical Support Agent, you will learn how to review, analyze, and resolve a variety of customer issues quickly and professionally. You will communicate in English with web professionals from around the world via tickets, emails, and live-chat.

This is an entry-level position that can be a gateway role to any aspiring web technologist with a passion for customer service.

Key Responsibilities:

  • Troubleshoot and resolve technical issues efficiently
  • Communicate complex technical ideas fluently in English
  • Break down and guide through technical processes
  • Work under pressure while maintaining transparency and accountability
  • Provide exceptional courtesy, patience, and people skills

Preferred Qualifications:

  • Experience with WordPress, HTML, CSS
  • Knowledge of web servers and infrastructure

Why Join Us?

As a Technical Support Agent at our company, you will have the opportunity to work with a talented team of web professionals, develop your technical skills, and build a rewarding career in the tech industry.

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • The chance to work on challenging projects and make a real impact


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