
Human Resources Transformation Specialist
3 days ago
The role of the HR Operations Manager is pivotal in driving transformation through process standardization and data-driven insights across global operations.
Main Responsibilities:- Service Delivery & Operations:
- Manage end-to-end human resources operations including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across global entities.
- Ensure consistent and high-quality service delivery aligned with defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Oversee human resources helpdesk operations to ensure timely resolution of employee queries.
- Process Excellence & Standardization:
- Drive harmonization of human resources processes.
- Implement continuous improvement initiatives.
- Champion automation and scalability with platforms like SAP SuccessFactors.
- Compliance & Governance:
- Ensure compliance with global labor laws, data privacy regulations, and internal governance standards.
- Conduct periodic audits and risk assessments to uphold operational integrity and mitigate risks.
- Team Leadership & Collaboration:
- Foster a culture of innovation, accountability, and service excellence.
- Collaborate with HR Centres of Excellence (COEs), regional HR leaders, and business stakeholders to align operational goals with strategic priorities.
- Analytics & Reporting:
- Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
- Deliver dashboards and reports to senior leadership to support data-driven decision-making.
- Scaling Up & Operational Efficiency:
- Lead the strategic scaling of global operations by expanding service scope, increasing delivery capacity, and enhancing operating models to support global growth and transformation initiatives.
- Manage operational budgets and identify opportunities for cost optimization.
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Human Resources Leader
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Human Resources Professional
1 week ago
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Human Resource Executive Position
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Human Resources Generalist
2 days ago
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Human Resource Strategist
2 weeks ago
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