ITOM Solution Specialist

2 weeks ago


Kannur, Kerala, India beBeeSolution Full time ₹ 18,00,000 - ₹ 24,00,000
ServiceNow ITOM Specialist

The ideal candidate will work closely with business stakeholders to analyze and review detailed requirements, leveraging strong technical and analytical skills to deliver high-quality solutions.

Key Responsibilities:
  • Design, develop, test, and configure business requirements on the ServiceNow platform with a focus on ITOM, CMDB, CSDM, Discovery, Service Maps, Event/Alert Management, Asset Management, Performance Analytics, AIOps, Predictive Intelligence, and Integration Hub.
  • Collaborate with internal and external stakeholders to capture requirements through demonstrations and workshops.
  • Coordinate the development of user stories, configurations, and deliverables within agreed timelines.
  • Configure modules, develop custom solutions as required through scripting and software development.
  • Prepare high-level design (HLD) and low-level design (LLD), architecture design, and technical documentation.
  • Work with the platform team to update technology direction and strategy, managing BAU tasks.
  • Provide value-based assessments and workshops to maximize business results from ServiceNow software.

Our company is looking for a skilled IT professional who can leverage their technical expertise to drive business outcomes. The successful candidate will be responsible for delivering high-quality solutions that meet the needs of our business stakeholders.



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