Strategic Partnership Manager

2 weeks ago

Nagpur, Maharashtra, India beBeeStrategic Full time ₹ 80,00,000 - ₹ 1,20,00,000

The primary role of a Strategic Partnership Manager is to oversee and nurture the growth of our strategic partnerships. This involves developing and maintaining strong, professional relationships with key partners, as well as ensuring seamless operational execution.

Key responsibilities include managing the end-to-end partner lifecycle, from onboarding to ongoing relationship management. The ideal candidate will be responsible for meeting strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.

Key Responsibilities:

  • Manage all aspects of the partner lifecycle, including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
  • Act as the primary point of contact for all partner-related queries, communications, and escalations.
  • Meet strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.
  • Conduct thorough contract verification to ensure compliance with legal, financial, and operational terms before activation.
  • Verify the onboarding experience for newly onboarded partners, clarify details, and ensure they meet predefined standards and service-level expectations.
  • Identify and escalate any inconsistencies, concerns, or red flags observed during partner calls.
  • Maintain accurate records of all communication for audit and quality assurance purposes.
  • Update and maintain the partner database, ensuring all records are complete and up-to-date.
  • Ensure reward terms and conditions are accurately recorded, updated in real-time, easily accessible, and fully compliant with company policies.
  • Prepare regular reports summarizing invoice status, payment history, and outstanding balances.
  • Collaborate with finance and accounts teams to support smooth reconciliation processes.
  • Ensure data integrity and update records promptly to reflect any changes or corrections.

Required Skills and Qualifications:

  • Bachelor's / Master's degree in Any Discipline.
  • 3+ years of experience in Partnerships Account management, client success/servicing or Relationship Management roles.
  • Strong interpersonal and communication skills, with a passion for building long-term relationships.
  • Organized, proactive, and capable of managing multiple partner accounts simultaneously.
  • Ability to think strategically while executing tactically.
  • Collaborative mindset with strong stakeholder management skills.
  • Working knowledge of Microsoft Excel, with proficiency in commonly used formulas such as VLOOKUP, HLOOKUP, IF statements, PivotTables, and basic data analysis functions.
  • Ability to analyze, organize, and present data effectively using Excel for reporting, reconciliation, and decision-making.
  • Prior experience using Excel for tasks like invoice verification, partner tracking, and payout management is a plus.
  • Skilled in task prioritization and time management, ensuring high-quality execution under pressure.
  • Flexible and solution-oriented mindset, with a proactive approach to problem-solving in dynamic settings.

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