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Learning and Development Specialist
1 month ago
Role Summary
This position is responsible for supporting the Director of Learning and Development in developing an effective annual training plan that meets the needs of associates, as outlined in appraisals, and assists the hotel in achieving its goals and objectives.
Key Responsibilities
- In conjunction with the Director of Learning and Development, develop an effective annual training plan that meets the needs of associates and assists the hotel in achieving its goals and objectives.
- Liaise with Heads of Departments on a regular basis regarding specific training requirements within their departments and develop training actions as required.
- Coordinate with Marketing Communications in work related to employer branding.
- Assist in the preparation and submission of Talent and Culture-related awards.
Competencies
- Oral fluency and written excellence in English.
- Ability to speak other languages and basic understanding of local languages and dialects as an advantage.
- Strong communicator with presentation and influencing skills.
- Strong interpersonal skills with the ability to work with colleagues from different cultures and connect well with colleagues at all levels.
- Good understanding of what it takes to build a strong service culture in a world-class hospitality icon.
- Driven and ability to work independently with high proactivity in a dynamic environment.
- Ability to contribute and work effectively in a team.
- Creative and resourceful.
- Flexible and able to embrace and respond to change effectively.
- Sense of urgency.
- Loyalty, high integrity, and ability to maintain confidentiality.
Requirements
- Tertiary education with specialization in Human Resources from a reputable institution.
- Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word).
Work Arrangements
No
Employment Type
Full-time