Senior Delivery Executive

1 week ago

Pune, Maharashtra, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a Delivery Operations Manager to join our team. This role will be responsible for ensuring the smooth functioning of delivery operations at our distribution centers.

The ideal candidate will have strong execution skills, be action-oriented and resourceful in identifying ways to get things done using limited resources.

The key responsibilities of this role include:

  • Ensuring timely delivery of packages, including OOR, C-return and MFN packages
  • Handling damage or orphan packages by sending them back to origin as per SOP
  • Monitoring BTS, reviewing C-return, MFN and delivery packages, including IMEI verification and slot adherence
  • Monitoring short cash input to channels and following up for recovery, ensuring cash reconciliation and banking
  • Monitoring EDD packages to align resources and ensure customer promise and no last-mile miss
  • Tracking channel-level/DA-level performance with parameters FDDS/FDPS/DPOD with valid scans flashed on an hourly basis to respective channels
  • Briefing Delivery Associates and SP channels along with supervisors regarding BAD SCANS and daily metrics
  • Daily reviewing previous day's performance to raise the bar
Required Skills and Qualifications

The ideal candidate should have:

  • A Bachelor's degree
  • Fluent English speaking, writing and reading skills
  • Experience with Microsoft Office products and applications
  • Experience in e-commerce, retail or advertising is preferred
Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We offer a dynamic work environment that fosters growth and development.

Others

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information.

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