Data Operations Strategist

2 weeks ago


Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000
Job Title: Azure Data Support Lead

The role involves providing strategic technical guidance to support teams.

It requires a deep understanding of ITIL processes and incident management frameworks, as well as excellent leadership skills to mentor team members.

  • Key Responsibilities:
  • Leading and mentoring a team of Level 1 and Level 2 engineers to ensure efficient handling of support activities.
  • Managing the support operations for applications and pipelines built on Azure Databricks, PySpark, Azure Data Factory, and Azure Function Apps.
  • Serving as the escalation point for critical incidents and production issues, ensuring root cause analysis is conducted for recurring incidents and preventive measures are implemented.
  • Identifying and implementing improvements in support processes to enhance efficiency and reliability, leveraging automation tools to reduce manual intervention and streamline operations.
  • Collaborating closely with cross-functional teams, including development and operations, to ensure alignment and timely issue resolution.
  • Developing and maintaining comprehensive documentation for support processes, incident resolutions, and system configurations, conducting training sessions and knowledge-sharing workshops for the support team.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science or related field.

Benefits:

  • Opportunity to work with cutting-edge technologies and innovative solutions.
  • Chance to develop leadership and technical skills through hands-on experience.

Others:

  • Contribute to the growth and success of a dynamic organization.


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