Excellent Customer Service Representative Wanted

2 days ago


Moga, Punjab, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 5,00,000

Customer Service Representative

Job Description

We are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative. The role requires handling client interactions, resolving inquiries, and providing end-to-end support.

Key Responsibilities
  1. Initial Contact: Act as the first point of contact for customer queries via phone and email.
  2. Relationship Management: Maintain strong, positive relationships with clients by ensuring timely updates and resolution of issues.
  3. Cross-Functional Coordination: Coordinate with operations, dispatch, and visibility teams to resolve service-related concerns.
  4. Support Services: Provide support for various customer needs and preferences.
Benefits

This role offers a unique opportunity to develop strong customer relations skills and contribute to the success of our organization.

Requirements

To succeed in this role, you should possess excellent communication and problem-solving skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.



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