
Customer Service Expert
2 weeks ago
Customer Service Professional
About the Role:
We are seeking a highly motivated and customer-focused individual to join our organization as a Business Development Associate. In this role, you will be responsible for engaging with prospective students, qualifying leads, and collaborating with our sales team to ensure seamless transitions and conversions.
Key Responsibilities:
- Lead Qualification: Actively engage with prospective students to generate leads and assess their interest and fit for our courses.
- Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
- Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure smooth transition of qualified leads and conversion into enrolled students.
Requirements:
- 0.5–3 years of experience in customer service or pre-sales.
- Excellent communication and interpersonal skills.
- Able to work effectively in a remote environment.
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