Service Operations Professional

1 day ago

Guntur, Andhra Pradesh, India beBeeService Remote Work Freelance Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Service Operations Professional Job Description

We are seeking a skilled and experienced Service Operations Professional to join our team. As a key member of our operations team, you will play a pivotal role in ensuring the seamless execution and management of ongoing projects.

As a Service Operations Professional, your primary responsibility will be to support Account Managers in managing ongoing projects, handle client queries in Japanese, translating and updating internal teams in English for seamless communication, build strong client relationships by understanding their needs and providing tailored service options, prepare service quotations and manage timely invoice submissions according to contracts, accurately understand and convey customer expectations to the team, mitigating risks and miscommunications, identify and implement improvements in services, processes, and systems.

 

Qualifications
  • A minimum of 1-2 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus.
  • Advanced skills in MS Office, especially in Word and Excel.
  • Strong communication and organizational abilities, ensuring clear and efficient client interactions.

 

Why This Role Matters

This position requires proficiency in both Japanese and English to handle client interactions and internal communications effortlessly. You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management.

 

How to Apply

Send your resume and cover letter to us with your application.

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