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Senior Business Operations Manager

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Job Description:

As a Business Operations Specialist, you will be responsible for supporting the stable operations of respective departments within Global Corporate & Investment Banking.

You will work closely with the overseas onshore branches and Head Office to develop strategies to promote business growth for GCIB and beyond.

  • Strategic Planning: Support Head of GCIB in the development of business strategy and take a lead role for implementation of global and/or regional initiatives and business strategies.

Main Responsibilities:

Strategic Objectives:

• Monitor the department's financial/KPI/KRI performance and assess against projected targets and thresholds.

• Analyze research material and develop financial models and projections to recommend new initiatives or improvements to stabilize and further expand business capability.

  • Financial Management:
    • Track the department's revenue and expense budget with partnership with the Finance team.
    • Manage MIS and initiate periodical update/reporting inclusive of interaction with HQ & regional onshore teams.
Customer Objectives:

• Develop and maintain strong stakeholder management with key stakeholders both within MGS/MUFG and externally.

• Work in partnership with the General Affairs department to facilitate events, enhance office work environment, and corporate culture.

Responsibilities:

  1. Responsible for monitoring all business risk profiles and taking a lead for report and resolution.
  2. Set up a governance framework for the newly established team.
  3. Support in developing and updating policies to ensure alignment with all relevant regulations.

Candidate Profile:

  • At least 2 years of experience in reporting and/or business management or related fields.
  • Good communication and stakeholder management skills and an ability to build partnerships.
  • Highly organized, with a structured and logical approach, and an ability to manage multiple complex projects and competing priorities.
  • Proficient in MS Office, especially PowerPoint, Excel.