Client Services Specialist
3 weeks ago
About the Role
F335 Deutsche India Private Limited, Bangalore Branch is seeking a skilled Client Services Specialist to join our team. As a Client Services Specialist, you will play a critical role in managing risk for DB and our clients on a day-to-day basis.
Key Responsibilities
- Manage all communications directly with clients on trade-related queries in both verbal and written form.
- Provide due diligence on all downstream systems for EMEA/US supported exchanges to ensure proper trade capture.
- Research and resolve issues and inquiries regarding exchange-facing trades.
- Liaise with clients, client service, trade support, trading desks, reconciliations teams, and outside firms to efficiently process all Top Day business and resolve any outstanding issues.
Requirements
- Futures and Options business and market knowledge.
- Experience in a client-facing role.
- Ability to analyze data to determine the root cause of problems.
- Good communication and interpersonal skills.
- Ability to take ownership, prioritize work, and manage time effectively.
- Sound MS Office skills in particular MS Excel.
- Ability to work under tight deadlines.
- Flexibility in working hours.
What We Offer
- Training and development to help you excel in your career.
- Flexible working to assist you in balancing your personal priorities.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
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