Client Services Specialist

3 weeks ago


Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

About the Role

F335 Deutsche India Private Limited, Bangalore Branch is seeking a skilled Client Services Specialist to join our team. As a Client Services Specialist, you will play a critical role in managing risk for DB and our clients on a day-to-day basis.

Key Responsibilities

  • Manage all communications directly with clients on trade-related queries in both verbal and written form.
  • Provide due diligence on all downstream systems for EMEA/US supported exchanges to ensure proper trade capture.
  • Research and resolve issues and inquiries regarding exchange-facing trades.
  • Liaise with clients, client service, trade support, trading desks, reconciliations teams, and outside firms to efficiently process all Top Day business and resolve any outstanding issues.

Requirements

  • Futures and Options business and market knowledge.
  • Experience in a client-facing role.
  • Ability to analyze data to determine the root cause of problems.
  • Good communication and interpersonal skills.
  • Ability to take ownership, prioritize work, and manage time effectively.
  • Sound MS Office skills in particular MS Excel.
  • Ability to work under tight deadlines.
  • Flexibility in working hours.

What We Offer

  • Training and development to help you excel in your career.
  • Flexible working to assist you in balancing your personal priorities.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.


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