Career Opportunity for Customer Success

2 days ago


Tiruppur, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000
Job Summary

We are seeking a highly motivated and customer-focused individual to join our organization as a Customer Success Associate. This role requires excellent communication skills, strong interpersonal skills, and a customer-first approach.

Main Responsibilities:
  • Engage with customers proactively to provide exceptional service and support.
  • Ensure smooth onboarding and ongoing support to enhance customer satisfaction.
  • Address customer queries and resolve issues efficiently with a focus on retention and growth.
  • Leverage sales acumen to identify opportunities for upselling and cross-selling.
  • Maintain accurate records of customer interactions and feedback.
Required Skills & Qualifications:
  • Graduate in any field.
  • Excellent communication skills in English and Hindi with no MTI/RTI, grammatical, or pronunciation errors.
  • Strong interpersonal skills with a customer-first approach.
  • Proficiency in one or more additional Indian languages (Tamil / Malayalam / Kannada / Assamese / Odia / Bengali / Gujarati) is an added advantage.
  • Fresher and experienced candidates are welcome to apply.
Benefits:
  • Rotational shifts (Female employees – day shifts until 8 PM; Male employees – full rotational shifts).
  • 6 days a week working schedule.


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