Customer Service Ambassador
5 days ago
Job Summary:
We are seeking a highly skilled Customer Service Executive to join our team in the US Voice Process. This is a contractual role for 3 months with the possibility of extension or permanent employment based on performance.
Key Responsibilities:
* Provide exceptional customer service support, including upselling products and services.
Requirements:
* Education: B2 in French
* Experience: Freshers and experienced candidates are welcome
* Skills: Excellent communication skills in English and French
Benefits:
* Compensation: 6.5 Lacs Per Annum for 1-12 months of experience, 7.5 Lacs Per Annum for 12 months and above experience
* Working Conditions: Work from Office, both side cab facilities provided, 5 days a week with 2 rotational week offs, 24*7 rotational shifts
Requirements and Skills:
* Proven experience as debt collector / negotiator / debt settlement experience
* Experience in working with targets and tight deadlines
* Knowledge of relevant legal requirements USA
* Working knowledge of MS Office and databases
* Excellent communication, drive, results focused, motivated and people skills
* Apt in negotiating and persuading to closure
* Ability to be professional, polite and compassionate without lacking confidence
Education:
* Graduation in any discipline
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