Customer Experience Representative

4 weeks ago


Gurgaon, Haryana, India Cars24 Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Sales Expert. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through our contact centre.

Key Responsibilities:

  • Be the brand ambassador of Cars24, providing a warm and professional experience for our customers.
  • Delight and sell our cars online, using your exceptional communication skills and product knowledge to build trust and drive sales.
  • Liaise closely with the customer operations team to ensure seamless sales processes and customer satisfaction.
  • Continuously learn and develop your knowledge of our products and services, as well as industry trends and best practices.
  • Contribute to the development of customer-facing processes and procedures, helping to shape the future of our business.

What We Offer:

Competitive pay and benefits package, including full-time salary at market rates, above award.

Opportunity to build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars.

A fun and energetic team with a "can-do" attitude, committed to delivering exceptional customer experiences and driving business growth.



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