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Career Development Manager

1 month ago

Chandigarh, Chandigarh, India Raffles Educity Full time

About Raffles Educity

Raffles Educity is a leading education provider, committed to delivering high-quality services and experiences for our clients. Our team of experts is dedicated to helping individuals achieve their goals, whether it's through immigration services or IELTS coaching.

Job Summary

We are currently seeking an experienced Career Development Manager to join our team in Chd/Bathinda/Amritsar/Ludhiana. This role involves working closely with our customers to ensure they receive a premium experience, while also driving business growth through effective conversion rates.

Main Responsibilities

The successful candidate will be responsible for:

  • Conversion Rate Management: Ensure the achievement of target conversion rates for Immigration services and IELTS Coaching, by providing expert guidance and support to our customers.
  • Customer Life Cycle Execution: Manage the smooth execution of customer/student life cycles, from initial contact to registration and beyond.
  • Query Resolution: Provide accurate guidance and resolve all customer queries in a timely and professional manner.
  • Departmental Collaboration: Regularly follow up with concerned departments and process owners to achieve shared responsibility targets, including Files lodging per branch (Intake wise) and Admission Success Rate targets.

About the Role

This is an excellent opportunity for a motivated and experienced individual to join our dynamic team. The ideal candidate will have a strong background in career development, excellent communication skills, and the ability to work effectively in a fast-paced environment.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of ₹12,00,000 - ₹18,00,000 per annum, depending on experience, plus a range of benefits and opportunities for professional growth and development.