Senior Coordinator, Disputes Resolution Specialist
6 days ago
At Dun & Bradstreet, we're dedicated to helping clients turn uncertainty into confidence, risk into opportunity, and potential into prosperity. As a Senior Coordinator, Disputes, you'll play a critical role in resolving customer disputes related to receivables.
Key Responsibilities:
- Day-to-day contact for A/R related customer disputes – Liaison with assigned sales teams to resolve issues prohibiting customer payment.
- Perform compliance file reviews on a monthly basis. Review files with Sales team and make determination on cancellations and bad debt.
- Ensure the receivable resolution policy and procedures are adhered to.
- Work with US Finance Billing teams to ensure compliance with collections and payment terms policies.
- Support the Team leader and Leader of Credit/Collections by absorbing day-to-day team, cross-business and other leadership tasks.
Requirements:
- Minimum one year Credit & Collection or Customer Service experience.
- College degree required.
- Problem-solving skills in a financially oriented environment.
- Proven oral and written communication skills.
- To meet deadlines and goals as an individual and function as a contributor in a team environment.
Learn more about our company culture and values at www.dnb.com. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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